General sales conditions

General sales conditions and cancellation Hôtel*** Le Collier

  • All our prices are inclusive VAT and service inclusive.
  • Rooms are available from 2 p.m.
  • For check-out, rooms must be vacated before 11.30 a.m.
  • Booking must be guaranteed by pre-payment or by a credit card number with name of the holder, expiry date and the last three digit security number on the back of the credit card.
  • For a check-in after 4 p.m, you will be charged for the amount of the first night of your stay. In case of payment incident, your reservation will be cancelled.
  • All stay started is owed in whole.
  • Cancellation conditions: free of charge up to 72 hours before the date of arrival, after you will be charged for the amount of the first night of your stay (unless subject to special conditions mentioned in our booking e-mail or letter).
  • In case of no show on the day of arrival, your credit card will be debited for the total of the first night of your stay.
  • The room reservation start from 2 p.m. on the day of arrival to 11:30 a.m. on the day of departure. Any later check-out will result in invoicing an extra night.
  • L22128 article of the code of consumption you do not profit the time of 14 days of retractation for a contract concluded remotely or outside of our establishment.
  • en cas de litige après avoir saisi le service contentieux et à défaut de réponse satisfaisante dans un délais d’un mois, le client peut saisir le Médiateur du Tourisme et du Voyage, dont les coordonnées et modalités de saisine sont disponibles sur son site:
  • Payments : cash, Visa card, Master card, American Express, or holiday checks ANCV.
    VisaAmerican ExpressChèque-Vacances


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